Shipping policy

Shipping & Delivery

At Lisoi, we believe the arrival of your new wardrobe pieces should be just as inspiring as the clothes themselves. We have streamlined our logistics to ensure a seamless transition from our studio to your home, prioritizing care and transparency at every step.

Complimentary Shipping

We are pleased to offer free delivery on all orders across Ireland There are no additional fees or hidden costs at checkout. The price you see for your selection is the final price for delivery straight to your door. At this time, we exclusively serve addresses within the Netherlands.

Our Timeline

We work diligently to get your order on its way. Please see our standard timeframes below:

  • Order Processing: 1–2 business days.

  • Transit Time: 3–7 business days.

  • Estimated Arrival: Most orders reach their destination within 4–9 business days.

Daily Deadlines

To ensure your items are prepared promptly, we observe a daily order cut-off time of 17:00 (GMT+1), Monday through Saturday. Orders placed after this time will begin processing the following business day.

Journey Tracking

Once your package is handed over to our courier, a confirmation email will arrive in your inbox. This message includes your unique tracking details, allowing you to monitor your delivery's progress in real-time.

While we strive for perfection in every delivery, please note that external factors like extreme weather or high-volume periods can occasionally cause minor delays. Should anything change regarding your expected arrival, we will contact you immediately with an update.

Support

Our team is here to ensure your experience is effortless. If you have questions regarding a shipment or need assistance with a current order, please connect with us at: info@lisoi.com

Stay connected with our community at @lisoi.fashion and let your personal style lead the way.

Lisoi is operated by O.I Sales, a company registered in the Netherlands.

Address:
H. Roland Holstlaan 19
7741RK Coevorden
Drenthe
Netherlands

E-mail: info@lisoi.com
Company registration number: 91458226
VAT number: NL004896132B45

Customer service hours:
Monday to Friday: 8:00 - 17:00
Saturday to Sunday: 9:00 - 16:00

Follow @lisoi.fashion to stay inspired.