Privacy policy

Your Privacy at Lisoi

At Lisoi, we believe that exceptional style should be backed by an exceptional commitment to your privacy. This policy outlines how we handle your personal information with the care it deserves. By visiting https://lisoi.com/ you’re trusting us with your data, and we take that responsibility seriously.

Who We Are

Lisoi is operated by O.I Sales, a company registered in the Netherlands.

Address:
H. Roland Holstlaan 19
7741RK Coevorden
Drenthe
Netherlands

E-mail: info@lisoi.com
Company registration number: 91458226
VAT number: NL004896132B45

Customer service hours:
Monday to Friday: 8:00 - 17:00
Saturday to Sunday: 9:00 - 16:00

Follow @lisoi.fashion to stay inspired.

The Information We Collect

To provide a seamless boutique experience, we collect specific details when you interact with us:

  • Order Details: Your name, shipping and billing addresses, phone number, and payment information used to complete your purchase.

  • Technical Insights: Data like your IP address, browser type, and time zone, which helps us optimize our site for your device.

  • Communication: Any information you share when reaching out to our support team for help or style advice.

How Your Data Moves Our Brand

We use your information to ensure your experience is nothing short of perfect. Specifically, we use it to:

  • Fulfill and deliver your latest wardrobe additions.

  • Offer dedicated customer support when you need it.

  • Guard our community against fraud and security risks.

  • Personalize your shopping journey and, with your permission, send you updates on new collections and exclusive offers.

Trusted Partners

We never sell or rent your personal details to third parties. We only share data with essential partners who help us run Lisoi, including:

  • Secure Payment Gateways to process your transactions.

  • Reliable Couriers to get your orders to your doorstep.

  • Technical Platforms like Shopify that power our online store.

Cookies and Tracking

We use cookies to remember your preferences and understand how you move through our site. This helps us improve our performance and show you pieces you’ll actually love. You can adjust your browser settings to decline cookies, though this may limit some of our website's functionality.

Your Rights and Choices

You stay in control of your data. At any time, you have the right to:

  • Request a copy of the personal information we hold.

  • Ask us to correct or permanently delete your data.

  • Withdraw your consent for marketing emails.

  • Request a portable file of your information.

To exercise any of these rights, simply reach out to info@lisoi.com.

Global Data & Security

For our customers in Ireland and beyond, please note that your data may be processed in other countries, such as the United States, by our service providers. We ensure these transfers meet strict security standards. We retain your information only as long as necessary to serve you, meet legal requirements, or resolve disputes.

Protecting the Next Generation

Our site is designed for adults. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has provided us with data, we will remove it from our systems immediately.

Policy Evolutions

As Lisoi grows, we may update this policy to reflect new practices. We encourage you to check this page periodically to stay informed about how we protect your journey with us.

Contact Our Team

Questions, concerns, or just want to say hello?

Lisoi is operated by O.I Sales, a company registered in the Netherlands.

Address:
H. Roland Holstlaan 19
7741RK Coevorden
Drenthe
Netherlands

E-mail: info@lisoi.com
Company registration number: 91458226
VAT number: NL004896132B45

Customer service hours:
Monday to Friday: 8:00 - 17:00
Saturday to Sunday: 9:00 - 16:00

Follow @lisoi.fashion to stay inspired.